PRIVACY POLICY

Last Updated: 2025

This Privacy Policy explains how LIV Home Infusions collects, uses, and protects personal information provided through our website, digital platforms, forms, and communication channels.

1. Information We Collect

We may collect:

• Name, email, phone number
• Appointment details
• Messages or inquiries
• Website analytics (cookies, device info, pages viewed)
• Marketing preferences

This policy does not apply to Protected Health Information (PHI), which is governed by our Notice of Privacy Practices.

2. How We Use Your Information

Your information may be used to:

• Schedule and confirm appointments
• Respond to inquiries
• Improve our website and services
• Send updates or promotions
• Maintain internal records

3. Sharing of Information

We may share limited personal data with:

• Scheduling platforms
• Payment processors
• Hydreight (for medical coordination only)
• Third-party service providers assisting our operations

We do not sell your personal information.

4. Data Protection

We implement safeguards including encryption, secure servers, and access control measures to protect your information.

5. Your Rights

You may:

• Request correction of personal information
• Update preferences
• Request deletion where applicable
• Opt out of marketing emails

6. Updates

We may update this policy periodically. Continued use of our site indicates acceptance of updates.

Contact: Patrick@livhomeinfusions.com